Start a conversation

Documents

Learn more about Documents in the Click2Mail Mailing Online UI.

  • Why am I getting a "Two Pages Needed" Error?

    Some print products, such as certain postcard formats and flyers, require a minimum of two pages for printing. If you encounter an error message stating two pages are needed, it means the system has d...

  • Maximum Page Limit

    Below is a list of the maximum page limit for the following products: Booklet Self Mailer 8.5 x 11 - 12 double-sided pages Booklet 8.5 x 11 - Address Back Page - 56 double-sided pages Booklet 8.5 x 11...

  • Find Document ID

    To locate a document ID, locate a job that utilizes the document in Projects. Click the three dot menu icon to expand the action menu and click View Details. The document ID will be displayed under Ad...

  • Working with Text Boxes

    Click here to view a demo that shows you how to work with text boxes while using Mailing Online Pro's online editor....

  • Working with Pages in the Editor

    Click here to watch a demo that shows you how to work with pages in the Click2Mail Mailing Online editor. Things demonstrated include adding and deleting, reordering, and duplicating pages....

  • What type of files can I upload to Mailing Online Pro?

    Accepted File Types for Upload To ensure successful processing, please ensure your uploaded files adhere to the following file type requirements: Document Files (for your print piece): Your print docu...

  • What is the Default Mail Merge Font?

    When you insert mail merge fields into your document, they will initially appear in the default font: Arial, 12pt.  This is the system's starting point for all new mail merge fields.  You can, of cour...

  • Uploading and Inserting Images Using the Document Editor

    To ensure optimal print quality, images uploaded to the Document Editor should have a resolution of at least 150 dpi (dots per inch) and should not have a transparent background.  Accepted file types ...

  • Uploading Documents to Mailing Online Prot

    Click here to see a demo that shows you how to upload a document to your Click2Mail account. Mailing Online Pro accepts the following file types for upload: .pdf (Portable Document Format) .doc (Micro...

  • Merging Documents in Mailing Online Pro (MOL Pro)

    MOL Pro allows you to combine multiple mailpieces into a single document. This feature is especially helpful for letter-sized products and can streamline your mailing process. How to Merge Documents: ...