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How to Download a Confirmation of Mailing (CoM) from Click2Mail

A Confirmation of Mailing (CoM) provides evidence that you have mailed your items with Click2Mail. Here's how to download a copy from your account:

1. Access your Order History:

  • Log in to your Click2Mail account.
  • On the left-hand menu, select "Order History".

2. Locate the relevant job:

  • Find the mail job for which you need the CoM.
  • On the right side of the job listing, click the tricolon menu (three vertical dots).
  • Select "View CoM".

3. Generate the CoM:

  • Click the "Create" button next to the specific record you need the CoM for.

4. Download the CoM:

  • Click "Download" to save the CoM to your device.

Important Notes:

  • You can update the CoM with any new tracing information by clicking "Re-create". This will regenerate the CoM with the latest available details.
  • If you have any issues locating your order history or generating a CoM, please contact Click2Mail customer support at [email protected] or 866-665-2787 for assistance.
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  1. Carly Brown

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